TECHNICAL DIFFICULTY - we're working on it!

Resources
1

Hey everyone - we are experiencing a technical difficulty with our remote setup and are working on fixing it. I apologize for the delay!

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I blame the new girl.

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Ha, Bob Ross is painting away on our local PBS channel tonight. Little clouds around the sun. Thought perhaps Ryan tuned in and forgot us. lol. no prob. Entertained here by Bob till you all come on line. :slight_smile:

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I won’t tolerate any Eve-shaming here :wink: Definitely not her fault though, in all seriousness.

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Looks like we’re live!

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Still issue in Europe.

One or both of the plans were unable to be retrieved by Stripe SDK.

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Hi Marko,

Thanks for notifying us, I’m sorry for the website trouble! Please try clearing your cache and restarting your browser to see if this solves the problem.

If this does not work, please let us know. I’ll be following up with tech support on our end!

Thanks,

Eve Sczechowski

Project Manager/Strategist

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Hi Eve,
something strange is happening. I’m using Firefox n Private mode (no cache or cookies).
Try to reproduce error:

  1. Open https://www.bonsaimirai.com/
  2. Click https://live.bonsaimirai.com/
  3. Error on page One or both of the plans were unable to be retrieved by Stripe SDK.
    error
    error1365×732 24.7 KB

Now try this way:

  1. open bonsaimirai.com
  2. click forum, enter user name and password
  3. click mirai live (works fine)
    working.PNG
    working.PNG1480×675 357 KB

New users can’t go directly to mirai live page direclty from home page. (maybe you had some update and forget to redirect users to login page before accessing mirai live) .

Hope this helps to reslove issue.

Reagrds from Serbia,
Marko.

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I had the same Stripe SDK problem as mentioned - the fix above by Marko helps.
Log in via the forum, and jump over to live.bonsaimirai.com aftewards.

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