# Unable to play videos today?

**URL:** <https://forum.bonsaimirai.com/t/unable-to-play-videos-today/12128>\
**Category:** Resources\
**Created:** [October 12, 2024, 3:26pm UTC](https://forum.bonsaimirai.com/t/unable-to-play-videos-today/12128 "2024-10-12T15:26:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Shabba](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.bonsaimirai.com/shabba/32/22825_2.png) [@Shabba](https://forum.bonsaimirai.com/u/Shabba)\
**Post date:** [October 12, 2024, 3:26pm UTC](https://forum.bonsaimirai.com/t/unable-to-play-videos-today/12128/1 "2024-10-12T15:26:25Z")

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Is anyone seing this error? Im unable to get a video to play without this message.

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/bonsaimirai/original/3X/7/2/72a66ad63b0e9071617dfe389994217e6399e30e.png)

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**Author:** ![Shabba](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.bonsaimirai.com/shabba/32/22825_2.png) [@Shabba](https://forum.bonsaimirai.com/u/Shabba)\
**Post date:** [October 12, 2024, 4:47pm UTC](https://forum.bonsaimirai.com/t/unable-to-play-videos-today/12128/2 "2024-10-12T16:47:34Z")

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Just wanted to note, this only doesn’t work on my desktop PC, I’m able to play videos through my phone. Any help would be greatly appreciated. Thanks in advance!

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**Author:** ![Shabba](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.bonsaimirai.com/shabba/32/22825_2.png) [@Shabba](https://forum.bonsaimirai.com/u/Shabba)\
**Post date:** [November 6, 2024, 7:36pm UTC](https://forum.bonsaimirai.com/t/unable-to-play-videos-today/12128/3 "2024-11-06T19:36:56Z")

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**SOLVED:**  
For anyone having a similar issue - I had to disable “Anti-tracking” on Chrome in order to get the videos to play normally without using Incognito mode.

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/bonsaimirai/original/3X/9/b/9b05ca5467ff052670c2e369868a9000dde8d0f2.png)